Certification System Set Up
Work with me
Custom OBM support for business owners who want their certification programs, online programs and masterminds to run with more flow and simplicity, and less stress and mess.
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Certification
System Set Up
There’s two things I know to be true about offerings like certifications, online programs and masterminds…
They’re often the biggest revenue generators in a babes business (so are important for your livelihood and impact potential!) and it takes many well oiled cogs, systems and supports to not just bring them to life, but to have them operate seamlessly and successfully.
A certification, online program or mastermind that’s been given the TLC it needs to *shine* is one that gets rave reviews, nurtures your business’s reputation and continues to support your wealth and mission, for years to come.
And because I care so deeply about your heart-led work getting seen, sold and changing lives in the world...
I created my certification or system setup.
This is a bespoke tailored-to-you unique service specifically for women who run (or who want to run!) certification programs, online programs and masterminds.
I know you’re fantastic at your craft and that your offering is world class…
BUT if you’re like the majority of online business owners I’ve met, the systems supporting your program or mastermind to do it’s magical and transformational thing and be delivered to your eager students, could use a little refining, finessing and maturing.
What happens when you invest time and energy into the backend of your business in this way?
Your time, profits, joy and sanity (hehe) increase and your customer’s journeys improve exponentially - the latter of which is especially important to your businesses success and your income.
The fascinating thing about the customer journey that’s often overlooked? It's the tiny things behind the scenes that can't always be seen, but can be deeply FELT by your students, that make a world of difference and determine the quality of their experience.
What are some signs your business may need this type of support?
Your students feel confused and unsupported, so often request information and seek out clarity
Your customer experience isn’t as smooth as you want it to be (and that it needs to be if you want rave reviews, lovely!)
Things often feel clunky and messy, and you’re often sorting things at the last minute
Your staff expenses sky rocket when you’re running your program or mastermind
Things are working, but you know there’s room for improvement (even if you’re not sure what needs to change to make this happen!)
Your team isn’t clear on their tasks, so to-do’s get lost and forgotten
Onboarding feeling like an ordeal
You’re recreating content that you know has already been created
You know (or at least have a hunch) that your tech isn’t supporting things to run as efficiently as they could
I don’t believe that any two programs or masterminds should function and be set up the same. Why? Because no two business owners or businesses are the same.
Everything I suggest and all the support I offer keeps the most important asset in your business in mind - YOU. Your personality, your long term goals, your strengths, your preferences, your vision.
Together, we will find the most aligned way to up-level your program or mastermind and make it run more smoothly, so that it doesn’t just continue to succeed, but so that you continue to feel nurtured and supported by it too (financially, emotionally and mentally!)
Know your program or mastermind needs support to flow and grow, but feel confused about what kind of support you need?
I’ve got you, lovely - identifying the unique gaps, opportunities and cries for help that exist in a business is one of my zones of genius!
your business.
your clients.
your values.
All the tweaks and changes we make to your certification program, online program or mastermind are 100% tailored to you.
"I am free to be more me than ever!"
- Hayley Carr
Having Hayley in my business has free'd me up energetically and creatively, to make more than enough cash to cover the investment of working with her - because I get to do more of what I enjoy doing. She is priceless....
"Hayley is a secret weapon for your business."
- Sammie Fleming
She expertly integrates intuitive guidance and wisdom with high-level logic and a deep understanding of how to get your business buzzing behind the scenes. Hayley understands my business on a soul level and has introduced systems and practices that have created the most easeful sense of flow.
- jazze Jervis
"Hayley has literally transformed my business!"
I cannot tell you how much my nervous system has relaxed and eased into more flow and more pleasure because of her! Not just in terms of the actual ‘doing’ and the ‘implementing’. But energetically just knowing that she gets me, my business and she helps me to hold space for that… It's life changing!
While the options are endless, here’s some of what I can support you with
(remember, this is bespoke and tailor made to you, so you get to take what you need and leave the rest).
Creating nifty (but always human-centric!) automations
Setting up/tidying projects in a project management tool (we’ll find the perfect one to suit your needs)
Setting up or refining automations, tech integrations and internal systems to simplify onboarding and delivery (yum - simplify)
Auditing what’s flowing and what’s not (I have years of knowledge under my belt to support me to do this)
System and SOP building (the bones of a thriving, flowing program and mastermind!)
Project management (where my detail obsessed brain and intuitive heart tango)
Up-skilling and/or managing your team members so they can provide more potent support
Making things more streamlined and efficient, so things can run on repeat, round after round
Templating repeating tasks (oh hey, reclaimed time!
Identifying the little differences that make a big difference to the customer journey (the ones that your students don’t often see, but they feel)
While I’m sure they’re doing an incredible job, the truth is that very few people have the depth of knowledge, skills and experience that I have setting up and improving the backend of certification programs, online programs and masterminds (and doing it in a way that’s intuitively guided and tailored to the individual business owner! #because-F-one-size-fits-all)
I’ve supported countless high-level business owners who run 6 and 7 figure programs and masterminds to elevate their incomes and impact, using my speciality know-how - and it would be my honour to help you do the same.
“Hayley, why do I need you, when I already have a team who support me with my program/mastermind?”
You may be wondering,
Pricing begins at $997, but is subject to your specific project
4. I’ll get even more up close and personal with your offering through an in depth questionnaire and then, I roll up my sleeves and get to work!
3. If you’re all in (warning: chances are you will!)...let the journey begin!
2. Having identified your key needs, I create a bespoke support plan for you and your offering
1. We jump on a Zoom call and I get to know you and your certification/program/ mastermind more intimately
